Your satisfaction is our top priority! If you don't absolutely love your products, we're here to help! We offer a 30-day return policy for all products purchased from us. If you are not satisfied with your purchase, you can return it for a full refund*.

Please note that you are responsible for the cost of return shipping to us.

 *The original shipping fee, if any, is not funded.

 To Initiate A Return:

  1. Contact - Email with subject as “return”, please include your order number & name within the email so our representatives can better locate your order to initiate the process.
  2. Repack - Make sure your item is in the same, like-new condition, packed in the original packaging with all included contents.
  3. Print & Ship- Once approved, an order specific RMA Label *(non-prepaid) in the form of a PDF will be sent to you through email. 

Once received, please follow the instructions below:

  1. Please print out the RMA Label.
  2. Affix it to the outside of your box.
  3. Ship it to the address our representative provided through the carrier of your choice.
  4. Refund - Once we’ve received and examined your return items, we will send you a notice of refund and refund your purchase through your original payment method within 3~5 business days.


Canceling an order

Orders cannot be canceled after 30 minutes, as they have already been processed.

Please contact us immediately at as soon as possible if you'd like to cancel an order that was just made.